Skip to main content
All CollectionsTroubleshooting
Plugin is not working? Here is the troubleshoot.
Plugin is not working? Here is the troubleshoot.
Ozgur Ozkan avatar
Written by Ozgur Ozkan
Updated over a week ago

Update: ChatGPT plugins no longer receive support from OpenAI. This has been preventing us from fixing some bugs and issues for some time.

We recommend you to use Keymate.AI GPT instead, to get the benefits you got from our plugin.

When changes to the Open API Specification are made, OpenAI's ChatGPT fails to automatically update the plugin and the Keymate plugin won't work unless you uninstall and install it again. Unfortunately, this is how ChatGPT plugins are working currently.

To resolve this issue you should:


1: Uninstall the plugin.
2: Install the plugin again.
3: Login with your Keymate account.

4: Only select Keymate and create a new chat. Try using it in the new chat. (Old chats might stop working.)
โ€‹
You can track the health of the plugin here: https://p.datadoghq.com/sb/vti2xvm307arwbdu-e522873c3a84597aabee80c352d37007?from_ts=1689875032838&to_ts=1689878632838&live=true
โ€‹
โ€‹
Please report the issue to OpenAI support if you seen a "!" next to plugin call.

Did this answer your question?