Basics of request limits and failed requests
What is a request limit?
We calculate your Keymate.AI plan according to request limits.
One request means:
One call from Keymate
or uploading ~300 words on PDF
Each box you see while you're using Keymate.AI Search Plugin for ChatGPT is considered a request.
Why does a request fail?
Every API call has allotted time of 45 seconds to respond to a request. Due to the nature of the web and your search query parameters your request may not be completed in that time. This leads to a failed request.
If your prompt ever fails, we recommend changing parameters and trying again.
Our successful request rate is 99%.
Does a failed request consume my credits on Keymate?
No, if a request fails, it does not consume your quota.
What does a failed request look like?
You see 10 boxes on the screenshot below. That means 10 requests. Each of them are attempts to use API to answer your request.
Depending on the nature of some links Google serves in response to your request, a link might not be suitable for Keymate to crawl.
When this happens, Keymate tries again to successfully find information, but it can encounter the same situation on other links, too. If it cannot find suitable information within the allotted time window, it yields no results.
If some of those requests completely fail, and don't provide anything to ChatGPT, they don't consume your quota.